LIFETIME

WARRANTY

KRUSELL offers a Lifetime Warranty on all products. This will guarantee that you as a Krusell customer will have full access to our services if something is wrong with your product.

IS YOUR DAMAGED PRODUCT COVERED BY LIFETIME WARRANTY?

The Lifetime Warranty is valid on all cases, covers and other Krusell accessories. If your particular case is not available, i.e. if we do not have it in stock anymore, you will get to choose a suitable replacement of our universal cases instead. Krusell do not give any refunds.

STEP 1

Please read under the correct section below to find out if the damage of your Krusell product qualifies for the lifetime warranty.

CASE, POUCH, COVER or BAG


Yes

  • If you are the original purchaser.
  • If your case shows a defect that is related to a production failure.

No

  • If your product is subject to fair wear and tear.
  • Alternation, or force majeure, such as floods and earthquakes.
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping.
  • Any repair work on Krusell products by unauthorized third parties voids any warranties.
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell products.

SCREEN PROTECTOR


Yes

  • If you are the original purchaser.
  • If your screen protector shows a defect that is related to a production failure.

No

  • If incorrect preparation
  • Installation error, this includes bubbles and trapped debris or incorrect alignment
  • If abnormal use
  • If your product is subject to fair wear and tear
  • Damage from fluids due to cleaning is not covered by the replacement warranty
  • If product been exposed to extreme cold
  • If product been exposed to extreme heat
  • Excessive force against the product
  • Accidents
  • Damage from fire, explosion, liquid submersion or discoloration
  • Alternation, or force majeure, such as floods and earthquakes
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell products

STEP 2

If the damage of your Krusell product qualifies for the lifetime warranty, please log in/sign up to the Krusell Community to continue. Being a member gives you several benefits including:

  • Lifetime warranty
  • Special offers
  • Newsletters
  • Competitions

Register an account

If you are not a member of the Krusell Community and want to register your product, complete the following information.

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More information about Krusell's Privacy Policy and lifetime warranty terms and condition, read here

For further information about warranty matters, please contact warranty@krusell.se